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Solution to I/O error in PC User AutoRip

AutoRip is a simple-to-use video encoder on the cover disc of PC User’s March 2011 issue. However, we’ve discovered a minor issue that is causing problems for some users.

If you’re running Windows 7 or Vista and have User Account Controls (UAC) switch on, please read on.

The issue occurs when you try to minimise AutoRip to the task tray – an IO error pops up.

SOLUTION: Launch AutoRip by right-clicking on the shortcut and selecting “Run as Administrator”.

A brief test leads us to suspect the issue is to do with UAC not allowing AutoRip permission to access user folders such as My Videos, My Documents etc. Running AutoRip with administrator rights allows the app to run correctly.

We apologise for the issue and hope to have an automated update available shortly.

In the meantime, AutoRip should function normally using this fix.

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Comments (11)
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#1 written by Andrew 2 years ago

Hi, I like you idea about PCUser AutoRip.
I have tried it out using your I/O error fix and the files move from the INCOMING folder to the COMPLETED folder, but the Final Output File Location remains empty. (The COMPLETED folder files have not been converted either.) Any suggestions?
Andrew (Windows Vista Ultimate / UAC)
PS – The icon colours on the tool bar are had to differentiate for colour blind folk like myself, so make it difficult to see what’s happening
- #2 written by Darren Yates 2 years ago
  
  Andrew, what types of files were you trying to convert? If you can tell me the extensions, that’d be great.
  Sorry, I didn’t think about the icon colours – I’ll look at possibly making another update with differing icons.
  Cheers,
  Darren.
  - #3 written by Andrew 2 years ago
    
    Hi Darren
    Thanks for your prompt reply.
    I’m trying to convert files I’ve downloaded from ABC iview with iviewnapper that are badged as mp4 files but I have found they don’t play on my netgear eva9000 media player. I’ve since looked a gpot from gspot.headbands.com and realised they are flv files in mp4 containers.
    Unfortunately the Eva won’t play flv & I was delighted when I read about AutoRip in the latest PC User this week, to simplify the conversion process. To date I have being using Format Factory without any problems apart from it being cumbersome to convert lots of files located in different folders, but AutoRip would be great it I could get it to work.
    I am also hoping AutoRip will streamline conversion of 3GP files off my Android phone to a more compatible format, but to date haven’t tried AutoRip on them yet.
    I’ll keep my fingers crossed you can sort it out. I feel sure there will be many other trying to do the same with the abc iview stuff for off-line viewing.
    I’ll look out for the icons changing colour, but won’t get my hopes up too much.
    Cheers
    Andrew
    - #4 written by Darren Yates 2 years ago
      
      Andrew, if you right-click on the icon, you’ll get a context menu. One of the options is Show Output Results. Email me what you get from this screen so I can get a better look at what’s happening.
      Cheers,
      Darren.
#5 written by Paul 2 years ago

Darren,

I have been trying to use autoriper but it seems to have stalled. Have updated to 223 and use run as administrator but after converting one file successfully it fails to convert any more I put in the incoming folder. Initially had wtv files but thought these might be the problem so tried some dvr-ms, which is what the first file was and which did work.
Know nothing is happening because the icon on the system tray stays red.
Any ideas?

Paul
- #6 written by Darren Yates 2 years ago
  
  WTV files are not supported.
  WTV is the successor to dvr-ms and FFmpeg, the open-source encoding engine we use, doesn’t know anything about WTV yet so it isn’t possible to convert them.
  - #7 written by Paul 2 years ago
    
    That is what I suspected but it won’t convert dvr-ms files either except, as I said, the first time I put a dvr-ms file in the input folder.
    Again, any suggestions as to why it does not start automatically?
    - #8 written by Darren Yates 2 years ago
      
      If you put more than one file in the IN folder and it only does the first one, are there still files in the IN folder to be processed or is it empty?
      If it’s empty, it’s actually tried to process them and failed (for some reason).
      When you open up AutoRip, click on the Output button at the bottom of the screen and send me the text. This’ll help me find out what’s happening inside the thing.
    - #9 written by Paul 2 years ago
      
      Still having trouble with Autorip only processing 1 file in the input folder. It leaves any other files behind so I presume it is not trying to process them. I have a copy of the output as a text file. How do I send it to you? Don’t see an upload option or email address.
      - #10 written by Darren Yates 2 years ago
        
        I’m right on deadline at the moment but I’ll take a look and see if I can find any problem.
        Thanks,
        Darren.
  - #11 written by Paul 2 years ago
    
    That is what I initially suspected was the problem, but it doesn’t seem to start up with dvr-ms files either.
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